Packaging can be a deciding factor for consumers when they are purchasing products. A study found that
72 percent of consumers are more likely to buy products based on their packaging design.
The packaging and protection of a product for shipping can also influence a customer’s overall satisfaction with a brand if that product does not arrive to the customer in the excellent condition expected.
As your packaging reflects your product and brand, choosing the right packaging vendor is a critical decision that can be tricky. It’s crucial to ensure you partner with a company you trust to deliver durable, attractive, and quality packaging and meet all your needs.
Here are some tips to consider when selecting a packaging and shipping supply vendor.
Read Reviews
Customer reviews provide an objective view of the vendor and their service. Read what past customers say to understand their experience with the company. It’s imperative to look for reviews related to product quality, customer service, delivery time, and other relevant factors that could be key in choosing your supplier.
You can check customer reviews on the company’s website, social media pages, or third-party websites like Yelp and Google Reviews. Consider another vendor if the reviews are mostly negative.
Speak With Current Clients
Talk to the Company’s Customer Service
Your packaging and shipping supplier must be able to provide excellent customer service. You should be able to talk to a live person and get a response to any questions or concerns you may have.
Test the vendor’s customer service by calling them and asking fundamental questions about their products and services. If you are stuck with an automated system or keep getting the runaround, consider working with another company that can provide personalized service.
Look at All Types of Suppliers
You may have your sights set on a particular supplier, but it’s essential to look at all types of vendors before making a final decision. Look at different packaging distributors and manufacturers to compare their prices, product selection, delivery times, and other relevant factors.
This will help you identify the vendor that offers the best value for your company while meeting all your packaging and shipping needs.
Product Selection
Product Quality
The last thing you want to do is choose a vendor that supplies low-quality packaging. Poor materials can damage the product during shipping or storage, resulting in unhappy customers and expensive replacements.
Inspect the material and quality of the samples provided by the vendor before making your decision. Check for sturdy construction, neat stitching, and materials that won’t rip or tear easily. Also, check if they are consistent with their supply quality.
Do They Offer Sustainable and Environmentally-friendly Products
Other than quality and selection, you should also consider the environmental impact of the products that the packaging vendor offers. Statistics show that
86 percent of consumers are more likely to purchase from companies that use sustainable or eco-friendly packaging.
Choose a vendor that offers eco-friendly products like biodegradable or recycled materials. Sustainable packaging options not only help to reduce your waste and carbon footprint, but they are also better for the environment. They can also be beneficial for your brand image.
Delivery Options
When choosing a packaging and shipping supplier, select one with convenient delivery options. The more flexible their delivery options are, the better for your business. Make sure the vendor can meet all your delivery needs, both now and in the future.
Custom Product Options
If you need custom packaging, look for a vendor that provides it. Custom product options like logo printing and specialized materials are great if you want to take your brand to the next level. Talk to the supplier about what they can offer and see if they can accommodate your requests.
Get Your Free Quote Today
Finding the right packaging and shipping supply vendor can be challenging, but it’s worth the effort. By taking the time to research, compare, and assess all your options, you can choose the best vendor for your business. You can get high-quality products at competitive prices and reliable delivery options with the right vendor.
If you need a packaging and shipping supply vendor with
high-quality products,
custom packaging services, and excellent customer service, PackageIt is here to help. We can help you find the best solution for your packaging needs.
Contact PackageIt today and get the perfect packaging solution for your business.